SERVICES

IT Support

Comprehensive tech support for all devices (PCs, servers, phones, tablets) and OS (Windows, Mac, Linux, iOS, Android). We offer device setup, software installs, troubleshooting, optimization, and maintenance to keep your business running smoothly.

Consulting

Expert IT consulting to achieve your tech goals. We provide strategic guidance on infrastructure, tech adoption, and system upgrades, partnering with you to align solutions with your business needs, all with a focus on reliability and security.

Training

Expert tech training to empower your employees. We offer tailored sessions on all devices (PCs, servers, phones, tablets) and OS (Windows, Mac, iOS, Android), ensuring your team masters technology with confidence and efficiency.

Cybersecurity Focused

In today’s digital landscape, safeguarding your business is paramount. That’s why cybersecurity is woven into every service we provide. Our team, led by a CISSP and Security+ certified expert, ensures your systems across all devices are protected with industry-leading security practices.

Custom Software Development

We can work with your business to create a custom software solution. This can include creating a program from scratch or creating a software "bridge" in order to connect different pieces of software together. Let us help you enhance your business efficiency with a tailored solution.

Website Services

We offer comprehensive website services tailored to your business needs. From crafting custom websites to assisting with hosting, email setup, ongoing updates, and maintenance, we handle it all. Let us take the burden of website management off your shoulders, so you can focus on what matters most—growing your business.

Pricing

We offer a wide range of plans to serve your business needs. All plans cover labor and services but do not include the price of replacement parts and equipment.

*Onsite service is only available within a specific radius.

Basic Support

$3,600/year

$300/month

This plan is best for businesses with basic tech support needs.

  • 1 device
  • Scheduled Remote Support
  • 1 Scheduled Onsite Support per month
  • IT Consulting
  • Employee Tech Training
Details

Advanced Support

$6,000/year

$500/month

This plan is best for businesses with advanced tech support needs.

  • 3 devices
  • Scheduled Remote Support
  • Up to 2 Scheduled Onsite Support per month
  • IT Consulting
  • Employee Tech Training
Details

On-Demand Support

$12,000/year

$1,000/month

This plan is best for businesses with high demand tech support needs.

  • 5 devices
  • Priority Remote Support
  • Up to 3 Priority Scheduled Onsite Support per month
  • IT Consulting
  • Employee Tech Training
  • Extended Hours Support
Details

Custom Plans

We can tailor a custom plan to your business needs if none of the plans above fit.

As-Needed Support

$250/instance

If you need as-needed support, this option is right for you. This is a one time support option where you can hire us 

  • 1 device
  • Scheduled Remote Support
  • IT Consulting
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Custom Support Plan

Custom Price

This plan is best for businesses with more 5 devices and need a more-tailored plan. All services are available in this plan.

  • Device Support
  • Scheduled Remote Support
  • Scheduled Onsite Support
  • IT Consulting
  • Employee Tech Training
  • Extended Hours Support
  • Custom Options
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Custom Software Development and Website Services

Custom Price

We can work with you to understand your business infrastructure and needs to deliver a custom solution.

  • Software Development
  • Website Development
  • Website Maintenance
  • Custom Solutions
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Details

Here are the details for all of our services

Devices

The devices we support are most of your common computer, mobile, and office devices such as: PC’s, Mac’s, laptops, servers, printers, label makers, monitors, peripheral devices, iPhones, Android phones, iPads, and Android tablets. This is not an exhaustive list but covers most of the general devices.

Scheduled Remote Support

We schedule our remote support in order to better serve our customers. When you call us for support, we will get the details of the issue and then get you scheduled in for an available timeslot. We will remote into your computer (with your permission of course), look at your issue, and find a solution.

With Priority Scheduled Remote Support we guarantee priority in the scheduling of support.

Scheduled Onsite Support

Our scheduled onsite support includes a prescheduled onsite visit to either address an issue that has been discovered from a remote support session, to proactively update/configure hardware or software, or to perform employee tech training.  Every tier of our monthly services includes these visits at different amounts and priorities. Visits will be prescheduled.

With Priority Scheduled Onsite Support we guarantee priority in the scheduling of onsite visits.

IT Consulting

Our IT Consulting services are included in every tier of our monthly service subscriptions. IT Consulting consists of using our knowledge to help you find solutions to your Tech/IT needs. This may include but not limited to determining which cloud platform such as Microsoft Office 365 or Google G-Suite is better for your needs. Possibly, helping you determine which software support package is best for a piece of equipment you have onsite. We want to come along side you and make tech less stressful.

Employee Tech Training

Software can be confusing but we are here to help. Sometimes a tech support call is not about fixing something that is broken but is about teaching someone how to properly use the computer or software. We are more than happy to provide this service.

Extended Support Hours

Extended hours are:

7:00 AM – 8:00 PM Monday through Friday

Want to hire us for your IT needs?

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Let us focus on your tech needs and you can focus on what you do best: running your business.

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